Tuesday, August 30, 2011

World Market's Crappy Service

I was happy the day I found World Market started carrying a brand of coconut milk that had two ingredients; coconut milk and water. It was more expensive, but it is actually worth it. The other brand I was using before had guar gum in it which can cause some discontent.

The brand they stocked had a reduced fat version. It quickly became obvious that whoever stocks the shelf didn't bother to read the labels, because they just threw them all together. Over the past month or so, I've told the same cashier about the problem. Last night I bought the last two. I told her about the situation yet again. I even said something about getting in touch with the supplier. As I was walking out she said something like, "yeah, I've got them on speed dial."

Okay, sometime in the past month, it should have occurred to her to talk to her supervisor about it. Sure, I'm angry enough to go back, find a supervisor and raise hell; I am also angry enough not to go back at all.

They are out of the coconut milk. They have stopped carrying the chocolate bars they used to have that don't have soy lecithin in them. I've also become concerned with the level of sulfites in wine, and though they have a few organic wines, they are mainly interested in selling sweet plonk to middle America- I used to enjoy their wine tastings, but now they are usually pathetic.

I wonder if they have an unsubscribe button on their rewards program. What do I need their rewards program for anyway? The most of them exclude alcohol and the last one I saw also excluded food! Are you paying any attention to what I buy? That doesn't constitute any sort of reward.

Yet another reason why this 'fairness tax' for on-line purchases that many states insist you declare on your income tax is a lie. Shopping on-line actually requires a level of planning ahead. I don't know how many cans of coconut milk I use per month; I like having a store nearby so I can grab some on the way home when I run out. The state doesn't want to face competition, and neither apparently, do the corporations, but they both deserve to be out of business if they can't provide decent products and services.

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